Unus SDR

Privacy Policy

Effective date: May 24, 2025

1. Who we are

Unus SDR is operated by Unus AI ("we," "us," or "our"). We provide an AI-powered sales automation platform that sends email outreach on your behalf. Questions or requests related to this policy can be directed to hello@unusai.com.

2. Information we collect

We collect the following categories of information:

  • Account information — your name, email address, and password when you register.
  • Organization data — company name and settings you configure within the platform.
  • Email content — email messages composed and sent through the platform, including any knowledge base content you upload.
  • Lead data — contact information (names, email addresses, company details) for the prospects you add or that the agent sources on your behalf.
  • Usage data — pages visited, features used, and actions taken within the platform.
  • Billing data — payment method details collected and processed by Stripe on our behalf. We do not store raw card numbers.

3. How we use your information

We use the information we collect to:

  • Provide, operate, and improve the Unus SDR platform.
  • Send email campaigns on your behalf through your connected mailbox.
  • Process payments and manage subscriptions.
  • Respond to your support requests and communications.
  • Detect and prevent fraud, abuse, or security incidents.
  • Comply with applicable laws and legal obligations.

4. Service providers and subprocessors

We share your information only with the third-party service providers necessary to operate the platform. We do not sell your data. Our subprocessors include:

  • Supabase — database and authentication hosting.
  • Stripe — payment processing and subscription management.
  • Google (Gemini API) — AI model inference for generating email content.
  • Apollo.io — lead enrichment and contact data.
  • EmailEngine — email sending and inbox monitoring infrastructure.
  • Vercel — application hosting and content delivery.

Each subprocessor is bound by their own privacy and security obligations. We do not grant them permission to use your data for their own purposes beyond providing services to us.

5. Email sending and your contacts

When you use Unus SDR, our platform sends emails on your behalf from your connected Gmail or Outlook account. You are responsible for ensuring that the recipients of those emails have consented to receive commercial email in accordance with applicable law (including CAN-SPAM, CASL, and any local regulations that apply to you).

Lead and contact data you import or that the agent sources is stored in your account and is used solely to power your campaigns. We do not share this data with other users or sell it to third parties.

6. Data retention

We retain your account data for as long as your account is active. If you cancel your subscription and request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest. No method of transmission or storage is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account.

8. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise any of these rights, contact us at hello@unusai.com. We will respond within 30 days.

9. Children

Unus SDR is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, email us at hello@unusai.com.